Frequently Asked Questions

We understand that choosing the right child care facility for your little one is a significant decision. To assist you in navigating through common queries and concerns, we’ve compiled this Frequently Asked Questions (FAQ) page. If you have any additional questions or need further clarification, feel free to reach out to our friendly staff.

What age can my child attend from?

We welcome children from 8 weeks to 5 years of age. The starting age is to ensure all scheduled vaccinations have been effected. On occasion we may be able to invite an earlier start based on circumstance.

Do I have to provide food and nappies?

We have onsite Cooks at each centre who provide 4 nutritious meals per day – breakfast, a hot lunch and morning and afternoon tea of baked goods and fruit/vegetables. We do not provide nappies as we find
that in many cases a family has individual needs born of preference and often allergies/irritants.

What hours are you open?

The advantage of owning 5 centres across the Peninsula is the opportunity to meet the opening hour needs of all our families. Our Moorooduc and Mount Eliza centres open from 6.30am with a staggered opening across 7am and 7.30am available at our other locations. Our latest closing time is 6.30pm. Please discuss your individual drop off and pick up needs with our enrolment team.

What rebate will I get from the government?

Please visit the ServicesAustralia.gov.au website to read full information on the Child Care Subsidy, however you can also visit our website for a CCS estimate calculator which can approximate your daily out-of-pocket expenses based on the financial and work/activity information you input.

Can I enrol for just 1 day?

Yes from 1 to 5 days, the choice is entirely yours (subject of course to availability). Some families find that a Monday works well after the mayhem of a weekend, allowing them time to re-set for the week and for their child to spend some time out of the confines of home. Others request the days that tie-in with their work or study commitments.

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